Last updated: 22 July 2026
Pharmacy Weight Loss Bath | GPhC Registered Online Pharmacy | GPhC No. 9012511
Last updated: July 2026
We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Bath collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Pharmacy Weight Loss Bath is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) based in Bath, UK. We are the data controller responsible for your personal information collected through our services.
When you use our services, we may collect the following types of information:
Personal Information: Your full name, date of birth, address, email address, and phone number.
Health Information: Medical history, current medications, weight, BMI, and any other health details you provide during your consultation or registration.
Payment Information: Billing details processed securely through our payment providers. We do not store full card details on our systems.
Technical Data: IP address, browser type, device information, and website usage data collected automatically when you visit our website.
We use your personal and health information for the following purposes:
Clinical Services: To carry out pharmacist consultations, assess your suitability for weight loss treatments, and process your prescription orders. All orders are reviewed and approved by our pharmacist before dispatch, with delivery typically completed within 1 working day of pharmacist approval.
Communication: To contact you regarding your consultation, order status, or any follow-up care related to your treatment.
Legal Compliance: To fulfil our obligations under pharmacy law, GPhC standards, and relevant healthcare regulations.
Service Improvement: To analyse website usage and improve our online services, ensuring a safe and effective experience for all patients.
The legal basis for processing your health data is Article 9(2)(h) of the UK GDPR, which permits processing for the purposes of healthcare and the management of health services.
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.
Essential Cookies: Required for the website to function correctly, including secure login and checkout processes.
Analytical Cookies: Used to collect anonymous data about website traffic and usage patterns to help us improve our services.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
We do not sell or rent your personal data to any third party. However, we may share your information in the following limited circumstances:
Healthcare Providers: Where necessary for your care, we may share relevant health information with your GP or other healthcare professionals with your consent or where required by law.
Service Providers: We work with trusted third-party providers for payment processing, secure email communication, and website hosting. These partners are contractually bound to handle your data securely and only for the purposes we specify.
Legal Requirements: We may disclose your data if required to do so by law, a regulatory authority such as the GPhC, or in connection with legal proceedings.
All third parties we work with are required to comply with UK GDPR standards.
We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. After this period, your data will be securely deleted or anonymised.
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain high security standards appropriate for a healthcare provider.
Under UK GDPR, you have rights in relation to your personal data. You have the right to access the data we hold about you, request corrections to inaccurate information, and in certain circumstances, request that your data be deleted or that we restrict how we use it. You may also object to certain types of processing or request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below and we will respond promptly.
If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data rights, please contact us:
Pharmacy Weight Loss Bath
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all data-related enquiries within 48 hours.